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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,876 ratings
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Problems in the last 24 hours in Des Plaines, Illinois
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Des Plaines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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Wi-fi (12%)
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TV (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Des Plaines, Cook County, Illinois
The most recent Comcast Xfinity outage reports came from the following cities:Chicago, Elk Grove Village, Mount Prospect, Schaumburg, Park Ridge, Morton Grove, Bensenville, Bloomingdale, Lincolnwood, Glencoe, Wheeling, Wheaton, Arlington Heights, Evanston and Skokie.
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| City | Problem Type | Report Time |
|---|---|---|
 Chicago | TV | |
| Chicago | Internet | |
| Elk Grove Village | ||
| Chicago | Internet | |
| Chicago | Wi-fi | |
| Chicago | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Des Plaines, Illinois
Latest outage, problems and issue reports in Des Plaines and nearby locations:
- Dustin Sneath (@dustinsneath) reported fromItasca, Illinois
@hulu_support I did, they did a "one time courtesy change" of my IP but not an actual reset of the count. Comcast IPs are dynamic; when mine changes in 2 months, I certainly hope I don't have to call in and beg you to fix your own problem...
- subramanian (@peraschiselvan) reported fromBuffalo Grove, Illinois
@comcastcares Xfinity customer care beats the DMV services 😮😇
- (((Mike McElwee))) (@MJMcElwee) reported fromEvanston, Illinois
@ChiTownSports @comcast Smart TV: No problem.Not so smart TV: depends on how it's being streamed. Can broadcast from phone/device to TV a few different ways.
- Tori Sass (@ToriSass) reported fromChicago, Illinois
@comcastcares how do I speak to someone local...Terrible customer service the past few times I’ve been reverted to India. Still having issues.
- Brian Rowe (@SoBrianRowe) reported fromChicago, Illinois
The @cubs taking their games off WGN and Comcast for the own network is maddening on it’s own. But to do so the same year they’re sitting on their hands trying to TRADE their best players, making no new moves. It’s absolutely infuriating.
- melissa jacobsen (@MelissaIsArtsy) reported fromChicago, Illinois
Oh you know, just in the middle of paying bills and our @xfinity service just drops for no reason, just a typical day as a @comcast customer. Every day, same sh*t, no help.
- Mario Arencibia (@mario_arencibia) reported fromElmhurst, Illinois
@bradrobinson8 Does anybody know if Xfinity is going to carry the Cubs new network please let me know.
- Michael Berry, Sr. (@MichaelBerrySr) reported fromChicago, Illinois
@daninahurry Damn you @comcast !!!!!
- RoGina (@gennatay) reported fromChicago, Illinois
The TV service lagged all yesterday and now the internet is down.....again @comcastcares @Xfinity
- Sagitterrorist.MP3 Loading... (@clarkeanax) reported fromChicago, Illinois
Xfinity never works when you need it to.
- James Kebinger (@monkeyatlarge) reported fromOak Park, Illinois
@comcastcares I spent 20 minutes on the phone with no resolution. Might be time to buy an antenna and cut this cord since it’s not even working to get a local broadcast
- pressure (@p_robbb) reported fromChicago, Illinois
Man who got xfinity set yo sh*t out
- Tori Sass (@ToriSass) reported fromChicago, Illinois
@comcastcares That would be great. I would like my service back that’s been paid for and that woman read for filth who thinks it’s funny to be a jerk.
- Chicago Gump (@GriffinTSmith) reported fromChicago, Illinois
@scatfloyd I must be the only person not to have a bad experience with Comcast before… never gone out on me or had major issues and I know by sending this tweet I will now have nothing but issues moving forward 😑
- kates4cubbies (@kates4cubbies) reported fromChicago, Illinois
No better way to spend a Sunday night than arguing with Comcast. @comcastcares you guys suck and your customer service is atrocious.
- Kyler Murray Fan Account (@machinegunroy) reported fromChicago, Illinois
@BradleyA_Strike Depends on location. Xfinity and at&t are the main ones here. With some parts of the city having access to fiber through another isp. But they all have rather bad customer service
- Emily Sokalski (@e_sokalski) reported fromChicago, Illinois
@Xfinity They are. It’s only happening on the USA network
- melissa jacobsen (@MelissaIsArtsy) reported fromChicago, Illinois
Hey big surprise my @Xfinity wifi wont connect. Again. Restarted the damn thing. Still wont. Please, people, if you ever have the chance to switch to @comcast - DON'T. It is hands down THE WORST.
- Rashard M. Hayes (@IAmRashardH) reported fromChicago, Illinois
We all know how high Xfinity bills can get. Help me out 🙏🏿 $Rmhayes #UltimateCashAppFriday
- Mario Arencibia (@mario_arencibia) reported fromElmhurst, Illinois
Does anybody know if the cubs new network Marquis is going to be on Xfinity please let me know.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Lucy Traylor (@lucy_traylor) reported
@Xfinity worst customer service
- Xfinity (@Xfinity) reported
@allen_mcclard We can help with any package changes here! DM @comcastcares , for assistance.
- 🧚🏾♂️ (@_tajaa_) reported
Whose gonna fail me first.... Georgia Power or Xfinity?
- Bob Sutton (@work_matters) reported
@comcast By the way, bad apology. Doesn’t admit error or take responsibility despite multiple errors on your part that I have documented and I had no choice to call you when for example you made an error and shut down the service.
- Steven I. Weiss (@steveniweiss) reported
@BrandonAmbro @comcastcares Whenever I have an issue like this, I email the executive leadership. There are special customer-support teams they can put to use.
- Bob Sutton (@work_matters) reported
@comcast I am not closing the account. I have made five calls because you made so many mistakes including failing to transfer to it and making me a secondary person, shutting it off when I wanted it left on, and you have spelled her name wrong too! Your process sucks
- Xfinity (@Xfinity) reported
@voiceofDS Hi Derrick. We apologize for the lack of help you've received. Please send us a DM @comcastcares and our support team can look into scheduling another call back.
- Doug Sohn (@DougSohn) reported
@JohnBaldoni @comcast Cablevision is the same. I bought a Motorola mb7621 and installed it easily, saving $10 per month and improving the service a bit. my issue is living in the country where there isn't a fiber connection.
- Lisa Pinkus (@pinkus_lisa) reported
@comcastbusiness @comcastcares I don’t think randomly DM’ing @comcastcares is going to help me
- Southern Taco Belle (@southrntacobell) reported
Retweet if you’ve ever wasted hours on the phone with Comcast customer service
