No problems detected
If you are having issues, please submit a report below.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,876 ratings
Thank you!
Problems in the last 24 hours in Sterling Heights, Michigan
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Sterling Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
-
Wi-fi (12%)
-
TV (12%)
-
Total Blackout (8%)
-
E-mail (7%)
-
Phone (2%)
Advertisem*nt
Live Outage Map Near Sterling Heights, Macomb County, Michigan
The most recent Comcast Xfinity outage reports came from the following cities:Southfield, Troy, Clinton Township, Saint Clair Shores, Roseville, Utica, Birmingham, Rochester Hills, Auburn Hills, Eastpointe, Grosse Pointe Woods, Rochester, Royal Oak, Sterling Heights and Bloomfield Hills.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Southfield | Internet | |
| Southfield | Wi-fi | |
| Troy | Internet | |
| Clinton Township | Internet | |
| Saint Clair Shores | Internet | |
| Saint Clair Shores | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports Near Sterling Heights, Michigan
Latest outage, problems and issue reports in Sterling Heights and nearby locations:
- MGD (@MDeezal313) reported fromClinton Township, Michigan
@FOXSportsDet @fsregionalads Xfinity never lost it
- James Rimmer (@JFRimmer) reported fromFraser, Michigan
Dear @comcastcares stop sending us stuff that don’t work. You automatically send us a new, faster modem that’s a piece of crap. It keeps going off line. It has gone off line more in this last week, than our old modem had in its whole life span....
- Whitney (@whitnaayyrambo) reported fromAuburn Hills, Michigan
Xfinity has got to be the worst internet provider ever 🙃
- Will (@TBEWill) reported fromRoyal Oak, Michigan
Comcast sucks ****. Packet lost every single day. Literally have to reset my modem twice a day
- James Rimmer (@JFRimmer) reported fromFraser, Michigan
Dear @Xfinity, stop sending us stuff that don’t work. You automatically send us a new, faster modem that’s a piece of crap. It keeps going off line. It has gone off line more in this last week, than our old modem had in its whole life span. Since we haven’t taken...
- Christopher Wolford (@devgru1980mi) reported fromMacomb, Michigan
@Xfinity It routinely goes out and they do restarts every single day pretty much . Just got off the phone with customer service and like I said it was like talking to the wall . They tried to sell us on more stuff like xfinity streaming service that I don’t want or need.
- Joanne Downs (@reddangell66) reported fromCenter Line, Michigan
@comcastcares This is ridiculous.....now no service until tomorrow.....can somebody please explain the problem!!!!
- Nick Waters (@Nick_waters26) reported fromMadison Heights, Michigan
Retweet to help others save: I just found out I could save $10 on my Xfinity wifi if I signed up for autopay and it worked! Been paying extra for months. Do it before they change something. If it doesn't show up in the app, just call them. #save
- Eastside 🏁 (@Infamous1026) reported fromCity of Saint Clair Shores, Michigan
Nobody told me the Xfinity store was a fake ass Apple store.. What kinda sh*t is this
- The EBT Larenz Tate (@TheRealMarcell) reported fromRochester, Michigan
Old school Comcast hadComedy Central 55Disney 57Cartoon Network 58Nick 59BET 62VH1 63MTV 64 🐐
- Derek Tellinghuisen 🇺🇸⚾️ (@DTelling1010) reported fromSterling Heights, Michigan
So glad I had the privilege to waste an hour & a half on the phone with @Xfinity today! And still no solution! #NOT
- Christopher Wolford (@devgru1980mi) reported fromMacomb, Michigan
@comcast and @Xfinity your internet sucks . Customer service is like talking to the wall and not helpful whatsoever.
- BB (@breannajeanne_) reported fromTroy, Michigan
@Xfinity is making a huge mistake getting rid of starts. Us Power fans might just have to cancel. #KEEPSTARZ
- Sir Kenneth (@The_K_Mac_D) reported fromSterling Heights, Michigan
@Xfinity @comcastcares Lol he did, and doesn't want to pay more for service he already signed up for a year ago! It's crazy that he's under a contract that Comcast can change and take away channels that he signed up for! Seems wrong, and he, from what I see on the internets other customers, are fed up!
- Joseph Gray (@joegraymedia) reported fromWashington Mobile Home Park, Michigan
@comcastcares are you having internet problems in Washington Twp., Mi 48094. My internet is slow
- Daniel (@dan__radcliff) reported fromRoseville, Michigan
I’m so mad that our xfinity salesman didn’t sell us unlimited data. We have a cap and it’s so ass. The service is outstanding other than having to constantly watch to make sure we don’t go over our cap.
- T3CHNRD (@Pumbaa1983) reported fromRochester Hills, Michigan
I think at this point @comcast #americasmosthatedcompany would be more help than you are.
- Virgo ♍️ (@princesskiahh_) reported fromWarren, Michigan
lol Comcast want me to be full time so bad!!!
- Steve Schroeder (@Autotrix24) reported fromHarrison, Michigan
@Xfinity F&@€ you, I've been a faithful subscriber for almost 20 years and your service lately sucks! 🖕🖕
- Joanne Downs (@reddangell66) reported fromCenter Line, Michigan
@comcastcares why does your service we pay so much for is not working again
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Lucy Traylor (@lucy_traylor) reported
@Xfinity worst customer service
- Xfinity (@Xfinity) reported
@allen_mcclard We can help with any package changes here! DM @comcastcares , for assistance.
- 🧚🏾♂️ (@_tajaa_) reported
Whose gonna fail me first.... Georgia Power or Xfinity?
- Bob Sutton (@work_matters) reported
@comcast By the way, bad apology. Doesn’t admit error or take responsibility despite multiple errors on your part that I have documented and I had no choice to call you when for example you made an error and shut down the service.
- Steven I. Weiss (@steveniweiss) reported
@BrandonAmbro @comcastcares Whenever I have an issue like this, I email the executive leadership. There are special customer-support teams they can put to use.
- Bob Sutton (@work_matters) reported
@comcast I am not closing the account. I have made five calls because you made so many mistakes including failing to transfer to it and making me a secondary person, shutting it off when I wanted it left on, and you have spelled her name wrong too! Your process sucks
- Xfinity (@Xfinity) reported
@voiceofDS Hi Derrick. We apologize for the lack of help you've received. Please send us a DM @comcastcares and our support team can look into scheduling another call back.
- Doug Sohn (@DougSohn) reported
@JohnBaldoni @comcast Cablevision is the same. I bought a Motorola mb7621 and installed it easily, saving $10 per month and improving the service a bit. my issue is living in the country where there isn't a fiber connection.
- Lisa Pinkus (@pinkus_lisa) reported
@comcastbusiness @comcastcares I don’t think randomly DM’ing @comcastcares is going to help me
- Southern Taco Belle (@southrntacobell) reported
Retweet if you’ve ever wasted hours on the phone with Comcast customer service
