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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,876 ratings
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Problems in the last 24 hours in Hoffman Estates, Illinois
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Hoffman Estates and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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Wi-fi (12%)
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TV (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Hoffman Estates, Cook County, Illinois
The most recent Comcast Xfinity outage reports came from the following cities:Geneva, Algonquin, Elk Grove Village, Saint Charles, Elgin, Mount Prospect, Schaumburg, Cary, Bensenville, Bloomingdale, Fox River Grove, Bartlett, Wheeling, Arlington Heights and West Dundee.
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| City | Problem Type | Report Time |
|---|---|---|
 Geneva | Internet | |
| Geneva | Internet | |
| Algonquin | TV | |
| Elk Grove Village | ||
| Geneva | Internet | |
| Saint Charles |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Hoffman Estates, Illinois
Latest outage, problems and issue reports in Hoffman Estates and nearby locations:
- subramanian (@peraschiselvan) reported fromBuffalo Grove, Illinois
@comcastcares Xfinity customer care beats the DMV services 😮😇
- SA (@shawn_anand) reported fromHoffman Estates, Illinois
@BWWMatt @comcast There support is down to, calls don't work and the sales centers don't know what's going on
- Ruben Reyes (@rubenreyes3905) reported fromMelrose Park, Illinois
@Xfinity service is terrible.
- Principessa ✨🖇 (@BBW__Princess) reported fromSchiller Park, Illinois
@ATT AT&T was the worst internet we ever had. Slow as hell. Xfinity is better
- spooky ladybug 🌙 (@morgan_reyes1) reported fromLake Zurich, Illinois
There is literally “an outage in my area” every other day with Comcast. I work from home 2 days a week and every single time we have an outage. So frustrating.
- Tyler (@Tyler_bulls) reported fromMount Prospect, Illinois
@Xfinity are you guys gonna carry the @Cubs on your network if not. The whole Chicagoland area wont be able to watch
- John💬 (@JPie25) reported fromElk Grove Village, Illinois
@Cubs_Live @Cubs @gunsnroses sh*t...just tell me that I’ll be able to watch the #Cubs on @Xfinity/@comcast! 🤬
- Kelly Panfil (@KellyAPanfil) reported fromElk Grove Village, Illinois
@comcastcares Or you could just try harder to get a deal together with @WatchMarquee so I can watch the damn @Cubs games
- James (@jtmcad14) reported fromCarol Stream, Illinois
The #Cubs ownership and Comcast are both greedy megacorporations who deserve to be ridiculed. Sides don't have to be taken. They're both bad.
- Fireman Andy (@AndyRussell299) reported fromLombard, Illinois
Difficult but not impossible @Comcast @Xfinity. @Cubs fans want to watch games and content on your service. Make it happen.
- Chairman 🅱️lack (@blackflipdude) reported fromProspect Heights, Illinois
Great now there's an xfinity outage. I got work to do dammit
- Nelson Gord (@NelsonGord) reported fromArlington Heights, Illinois
@Xfinity Yes. Nonstop. Nothing seems to help. Tired of the same issues over and over and over.
- Mario Arencibia (@mario_arencibia) reported fromElmhurst, Illinois
@Cubs @WatchMarquee I can’t I have Comcast get the deal done with Marquee. I’m looking into canceling my Comcast subscription and subscribing to Hulu live TV and save money along the way. I don’t need 100 stupid cooking channels.
- JJ Corrado (@jjcorrado) reported fromLake Zurich, Illinois
@Xfinity Already talked to all of you and all you do is play pass the buck with every other person. Have the app, checked the status on everything, I know the drill. How bout less time telling me things that I already do and more time fixing problems.
- Mario Arencibia (@mario_arencibia) reported fromElmhurst, Illinois
@bradrobinson8 Does anybody know if Xfinity is going to carry the Cubs new network please let me know.
- Mario Arencibia (@mario_arencibia) reported fromElmhurst, Illinois
@Cubs @WatchMarquee @670TheScore Hey marquee network when are you going to get a deal done with Comcast.
- Mario Arencibia (@mario_arencibia) reported fromElmhurst, Illinois
Does anybody know if the cubs new network Marquis is going to be on Xfinity please let me know.
- Joe Gerard 😇 (@jgerard2121970) reported fromArlington Heights, Illinois
@comcastcares thankfully your stream app works great because your hardline cable service has been sh*t lately. You are currently stealing people’s money.
- Dustin Sneath (@dustinsneath) reported fromItasca, Illinois
@hulu_support I did, they did a "one time courtesy change" of my IP but not an actual reset of the count. Comcast IPs are dynamic; when mine changes in 2 months, I certainly hope I don't have to call in and beg you to fix your own problem...
- Mario Arencibia (@mario_arencibia) reported fromElmhurst, Illinois
@procm2 @WatchMarquee @JCurrireJr @Cubs I agree with you there Comcast is a rip off. But I’ve had a AT&T, didn’t care for them. And dish just sucks, so I’m gonna find a different way somehow, welcoming suggestions.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Lucy Traylor (@lucy_traylor) reported
@Xfinity worst customer service
- Xfinity (@Xfinity) reported
@allen_mcclard We can help with any package changes here! DM @comcastcares , for assistance.
- 🧚🏾♂️ (@_tajaa_) reported
Whose gonna fail me first.... Georgia Power or Xfinity?
- Bob Sutton (@work_matters) reported
@comcast By the way, bad apology. Doesn’t admit error or take responsibility despite multiple errors on your part that I have documented and I had no choice to call you when for example you made an error and shut down the service.
- Steven I. Weiss (@steveniweiss) reported
@BrandonAmbro @comcastcares Whenever I have an issue like this, I email the executive leadership. There are special customer-support teams they can put to use.
- Bob Sutton (@work_matters) reported
@comcast I am not closing the account. I have made five calls because you made so many mistakes including failing to transfer to it and making me a secondary person, shutting it off when I wanted it left on, and you have spelled her name wrong too! Your process sucks
- Xfinity (@Xfinity) reported
@voiceofDS Hi Derrick. We apologize for the lack of help you've received. Please send us a DM @comcastcares and our support team can look into scheduling another call back.
- Doug Sohn (@DougSohn) reported
@JohnBaldoni @comcast Cablevision is the same. I bought a Motorola mb7621 and installed it easily, saving $10 per month and improving the service a bit. my issue is living in the country where there isn't a fiber connection.
- Lisa Pinkus (@pinkus_lisa) reported
@comcastbusiness @comcastcares I don’t think randomly DM’ing @comcastcares is going to help me
- Southern Taco Belle (@southrntacobell) reported
Retweet if you’ve ever wasted hours on the phone with Comcast customer service
